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In this episode of ChannelTalks, Nick Verykios is joined by two industry experts for a compelling discussion on the real drivers of success in the IT channel.
The conversation explores the cost of acquiring a customer vs the cost of customer churn and why the channel must shift its focus from chasing new logos to maximizing customer lifetime value.
Our experts discuss and how partner lifetime value plays a pivotal role in sustainable growth and the importance of making it easy for partners to succeed - through better programs, simplified quoting, streamlined processes, and more direct communication with end customers. You’ll hear candid takes on what’s broken in today’s partner models, how outdated channel practices are holding businesses back, and why operational simplicity is the key to scale.
If you’re navigating the complexities of channel strategy, partner enablement, or recurring revenue, this episode is full of insights that challenge the status quo and offer a modern approach to driving long-term value.
Alex Whitford is the VP of Revenue at Channext, helping businesses understand how to hit hyper scale through technology and channel strategy.
With 8 years of building channels across Europe, Middle East and Africa, he has developed extensive relationships with key leaders and businesses who have taught him the key steps to building a killer channel that scales itself!
Nick has been involved with the IT industry for more than 30 years and has successfully blended entrepreneurial ventures with a career spanning marketing, product development, sales, executive/general management and director’s duties. In 1994 Nick founded IT distributor 1World Systems and later co-directed LAN Systems, both highly profitable ventures which were later acquired. In 2004 Nick co-founded Distribution Central and grew the business from a start-up to revenues of $700 million in 15 years.
Scott is a seasoned entrepreneur with nearly 40 years of experience in building IT companies across the Asia Pacific region. In 2008, he founded iasset.com, the world's first channel-friendly revenue and sales automation platform designed for IT vendors, distributors, resellers and MSPs. Today, iasset.com is trusted by leading tech brands, managing over $20 billion worth of assets across its global customer base.
Before iasset.com, Scott co-founded and served as Executive Chairman of Distribution Central. Under his leadership, the company grew from a five-person team with a $1.7 million turnover to an organization with more than 160 employees across two countries and revenues exceeding $520 million. Prior to that, Scott established other successful technology businesses that were later acquired, including MarketEntry, LAN Systems and Micro Networks.
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