Pro-actively manage your product life cycles to increase revenue; eliminate customer churn
With the complexity and volume of products and services on the market, it’s vital to monitor your customer’s assets and manage your product life cycles to ensure they are active and well-maintained.
In addition, there is a significant opportunity to unlock more value from your customers through pro-active refreshes, upgrades or migrations to newer products and services.
Managing this process through an indirect channel can become even more challenging, with multiple systems housing data such as a product, pricing and service history to prepare and execute these product-related campaigns. Therefore, opportunities can be easily missed resulting in potential lost revenue.
How iasset.com helps you manage the product life cycle
iasset.com supports channel companies to track and manage every product or service in their own iasset.com instance to drive growth and opportunities from existing customers through tech refresh, upgrade and/or migration.
Using the iasset.com campaign manager, quotes can be automatically created with a pre-validated new product opportunities based on pre-defined campaign rules (including pricing tiers and certifications). These leads can then be integrated into your CRM for follow-up by sales representatives or be deployed into iasset.com instances and accessed by your channel partners.
Monitor the status of all campaign activities to evaluate which are performing best or adjust campaign features where required.